| We provide Uk flower delivery serive,we are uk florist ,located in Victory Park Road, Addlestone, Surrey ,UK, | |
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Our Service
SECURITY We offer a completely secure shopping environment online. We use industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details. Information passed between your computer and our web server cannot be read in the event that it is intercepted by someone else. We do not store your payment details permanently, digitally or otherwise. Only if our network can fulfill your order and your credit card is authorised, will your card be debited accordingly. You will receive confirmation of your order by email and a unique sales reference, which will be required for any correspondence. STOCK AVAILABILITYAll items shown on this site are for general guidance only. Due to seasonal and local availability of flowers we cannot guarantee that the content of your delivery will always match identically what is shown on this site. In the interests of providing you with the best possible floral delivery we may substitute one or more items. If there are particular flowers or colours that you would prefer to be included or even excluded then we will do our utmost to meet your request. Please use the special requests box on the recipient details screen. QUALITY ASSURANCE At The Flower Room we are fully committed to providing you with the best possible floral delivery service. If you are not satisfied in any way with the service that you have received please let us know immediately and your complaint will be investigated. If we are satisfied that your complaint is genuine a refund will be given. This does not affect your statutory rights as a consumer. PRIVACY POLICYWe will never share your confidential personal information with anyone. For all our transactions, we employ reasonable and current Internet security methods and technologies. We password protect, use encryption techniques and may install firewalls where appropriate. ENQUIRIES
For information that you may require regarding orders, you may use our contact us form or email flowers@flower-room.net quoting your order reference number.
At The Flower Room we value greatly our customers� opinions regarding the service that we give. If you have any comments about our site or our service in general we would be glad to receive them. Let us have your comments or suggestions by using our contact us form or emailing us at flowers@flower-room.net . |
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The Flower Room |